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Need expert help? RAGcon GmbH offers:

  • RAGflow Support
  • RAGflow Hosting
  • Moodle Support
Talk to RAGcon GmbH →

Quickstart

Short, ordered checklists to get going fast. No screenshots — follow the linked full guide at the end of each part for the detail. Navigation paths are shown as Site administration → …; where a direct link exists it is given as a site-relative URL (prefix it with your Moodle address).

Administrators

Set up the shared backend first, then switch on only the features you want.

  1. Install the plugins in dependency order, the provider first. Site administration → Plugins → Install plugins (/admin/tool/installaddon/index.php). Order: aiprovider_ragflow → Helpdesk / Tutor / Search → Dashboard (optional).
  2. Prepare RAGflow — connect your models (chat + embedding required; img2txt + rerank recommended) and set them as defaults, then create a dataset + assistant.
  3. Add the AI provider instance — enter the base URL + API key. Site administration → AI → AI providers (/ai/configure_providers.php).
  4. Switch on the features you want:
    • Helpdesk drawer — Site administration → AI → AI placements → RAGflow Helpdesk.
    • Tutor block defaults — Site administration → Plugins → Blocks → RAGflow Tutor.
    • Search block defaults — Site administration → Plugins → Blocks → RAGflow file search.
    • Usage dashboard — Site administration → Plugins → Local plugins → RAGflow Dashboard settings.
  5. Review permissions — Site administration → Users → Permissions → Define roles: who may see error details (aiprovider/ragflow:viewerrordetails), use the Helpdesk (aiplacement/ragflowhelpdesk:use), use/manage the Tutor (block/ragflowtutor:*) and view the dashboard (local/ragflowdashboard:view).
  6. Monitor — the usage dashboard (/local/ragflowdashboard/index.php), Site administration → Reports → RAGflow Dashboard.

→ Full detail: Administrator guide · Set up RAGflow · Security & data protection

Trainers

On a course you teach (with editing turned on):

  1. Add the Tutor — turn editing on, then Add a block → RAGflow Tutor.
  2. Configure it — pick an existing assistant / knowledge base, or (if allowed) ➕ Create new knowledge base and give it a name.
  3. Build the knowledge base — upload, re-process or delete documents in the block's knowledge-base panel; wait until files show green (parsed) before expecting answers.
  4. (optional) Add a Search block — Add a block → RAGflow file search; choosing its knowledge base is admin-only, so ask your administrator to point it at the right one.
  5. (optional) Personalise — edit the greeting and system instruction in the block configuration.

→ Full detail: Trainer guide

Students

No setup needed. Just use what your course offers:

  1. Course tutor — if your course page shows a RAGflow Tutor, open the chat and ask about the course material.
  2. Document search — if there is a RAGflow file search box, type a query to find the matching files.
  3. Helpdesk — if your site shows a RAGflow Helpdesk in the menu, use it for general questions.

→ Full detail: Student guide

Note: This documentation was created with the help of AI. Spotted an error, an omission, or something unclear? Please report it in the ragcon-docs GitHub repository so we can fix it.